Returns & Exchanges

Due to the affordable nature of our products and for hygiene reasons, all sales are final; however, we are happy to assist with any items that arrive damaged or defective. Please contact our support team within 14 days of delivery to resolve any issues with your order.

Return Process

• 1.
  Check Your Order

  Inspect your beauty haul immediately upon arrival to ensure all items are correct and arrived in perfect condition.

• 2.
  Document Damages

  If an item is broken or defective, take a clear photo of the product and the shipping packaging with the label visible.

• 3.
  Contact Support

  Email our Customer Care team with your order number and the photos of the damaged items to initiate a claim.

• 4.
  Resolution Process

  Once approved, we will issue a replacement for the damaged goods or provide a digital gift card for the value of the item.